TipoZero App

Last updated: June 2026

Terms of Use

Service holder

ETIE CONSULTING & TECHNOLOGY S.L.
ID/Tax ID: B56232580
Address: 30009 Murcia, Spain
Email: tipozerodiabetes@gmail.com

These Terms of Use apply to the TipoZero mobile application and related services (the “App”),
Available on Android, iOS, and web. By creating an account, downloading, accessing, or using the app, you agree.
You agree to be bound by these terms. If you do not agree, you should not use the app.

1. Nature of the service

TipoZero is a support tool for dietary tracking and carbohydrate estimation
and insulin in people with diabetes. The App It is not a health product, a medical device, nor
a substitute for the advice, diagnosis, or treatment of a health professional.

Calculations, nutritional tables, automatic food recognition, glucose or calorie data
(if you authorize them) and AI assistant responses are indicative. You should consult
Always consult your medical team before making decisions about medication, insulin, diet, or any other aspect
of your treatment.

2. Registration and user account

2.1. Account creation

To use the app, you need to create an account. You can register with your email address and password.
or sign in with Google or Apple. You are responsible for maintaining the confidentiality of your credentials.
and all activity carried out under your account.

2.2. Truthful information

You are responsible for the accuracy of the data you enter into the App, including insulin ratios,
meal times, nutritional goals, allergies, food diary entries, and more
Profile settings. Incorrect data may affect the calculations and recommendations shown.

2.3. Minimum age

The app is not intended for children under 14. If you are under 18, you should only use it with a parent or guardian.
consent and supervision from your father, mother or legal guardian, especially when entering data
health-related.

3. Usage modes: Demo and Premium

The App can be used in mode demo (free, with limitations) or with a
Premium subscription active (including, where applicable, a free trial period)
for new subscribers, as indicated in the App and in the store).

3.1. Features available in demo

  • Access to a limited catalog of sample foods and limited search.
  • Manual food entry and consultation of basic nutritional tables.
  • Food diary with limited viewing and editing (no full CSV export or extended history).
  • Restricted use of photo, camera, voice and barcode (with waiting period between uses).

3.2. Premium Features

With a Premium subscription (or during the free trial, if applicable) you unlock, among other things:

  • Expanded food catalog and comprehensive search.
  • Automatic detection of food and quantities by image, camera, voice and barcode scanning.
  • Favorite foods, portion and insulin calculation, sharing lists and results.
  • Complete journal: extended history, CSV export, and nutritional charts.
  • Nutritional expert with AI (unlimited chat) and AI recipes for any food.
  • Access the technical support form from the App.

The specific features, limitations of demo mode, and Premium benefits are detailed in the comparison table.
from the App's Account section, which takes precedence over generic descriptions in case of discrepancy.

4. App Functions and Limitations

4.1. Search and registration of food

The app allows you to search for food by text, select it from lists, record quantities, and calculate
Nutrients, servings, and insulin levels based on your settings. Some of the nutritional information comes from
from third-party databases (e.g., Edamam) through our backend and may contain inaccuracies
or be outdated.

4.2. Multimodal input (photo, camera, voice and barcode)

These functions use automatic recognition and AI technologies. For best results,
The photos should clearly show the food items present; in dishes that are difficult to identify
(purees, pastries, highly processed foods, etc.) manual searching or scanning is recommended
barcode when available.

The images, audio, and other content you submit must be yours or you must have the right to use them.
you must not upload illegal, offensive, infringing, or privacy-violating material.
from other people. You are solely responsible for the content you contribute.

4.3. Food diary

The journal allows you to record meals, quantities, and associated calculations. In demo mode, access to the history is limited.
Access to certain aggregate totals and advanced functions (export, charts) may be limited or
partially hidden until you activate Premium or the free trial.

4.4. Device health data (optional)

If you authorize it, the app can read blood glucose and calories burned from Health Connect (Android)
or HealthKit (iOS) to display them on app screens. This access is optional and configurable from
your device and is subject to the policies of the corresponding health platform.

4.5. Nutritional expert and recipes with AI (Premium)

The AI ​​chat and automatically generated recipes offer general information about nutrition and
Diabetes based on the context you provide (diary, goals, allergies, etc.). The answers may
Do not include unnecessary personal or medical information in your messages.
Using these features involves processing your messages by AI services through
our backend, in accordance with our Privacy Policy.

4.6. General limitations

  • Food recognition and AI systems have limitations and can misidentify foods or quantities.
  • Carbohydrate, portion, and insulin calculations depend on the quality of the data entered and your personal settings.
  • The app may experience interruptions, errors, or changes in functionality due to maintenance or updates.

5. Acceptable Use

You agree not to use the App to:

  • Illegal activities or activities that infringe the rights of third parties.
  • Uploading or sharing offensive, defamatory, fraudulent content or content that violates the privacy of others.
  • Attempting to access other users' accounts, systems, or data without authorization.
  • Interfering with the normal operation of the App, circumventing technical limitations, or performing unauthorized reverse engineering.
  • Use the App as a substitute for professional medical care or in health emergency situations.

We reserve the right to suspend or cancel your account if you breach these conditions or if we detect
abusive or fraudulent use.

6. Subscriptions, payments and cancellation

6.1. Premium Subscription

The Premium subscription can be purchased through Google Play (Android) or the Apple App Store (iOS).
Prices, duration (e.g., monthly or annual), free trial period, and specific conditions
They are shown in the App and in the corresponding store before confirming the purchase.

6.2. Automatic renewal

Unless you cancel before the end of the current period, your subscription will automatically renew.
according to the contracted frequency. The payment is processed by the store (Google or Apple); we do not store
bank card details.

6.3. Cancellation and refunds

You can manage or cancel your subscription from the Account section of the App, which will redirect you to the
Native management of Google Play or App Store subscriptions. Cancellation takes effect at the end of the
period already paid. Refunds are governed by the policies of the store where you made the purchase.

6.4. Changes in price or commercial conditions

We may modify prices, Premium benefits, or subscription terms. Applicable changes
Active subscriptions will be communicated in accordance with the regulations and rules of the corresponding store.

7. Account Deletion

You can request account deletion from Account Settings in the app. Deletion can
It may take up to 90 days to complete. If you resubscribe from the same device before
During that period, your data stored on our servers (favorites, meal ranges, insulin ratios,
diary, etc.) may be retained as indicated in the App and in our Privacy Policy.

If you have an active subscription, you will need to cancel it in the corresponding store before or during the
account deletion process.

8. Intellectual Property

The App, its design, code, texts, logos, trademarks and proprietary content are the property of ETIE CONSULTING
& TECHNOLOGY S.L. or its licensors. You are granted a limited, personal, non-exclusive license
and non-transferable for use of the App in accordance with these terms. Copying, modifying,
distribute or commercially exploit the App without express authorization.

9. Privacy

The processing of your personal data is governed by our
Privacy Policy, which forms an integral part of these Terms of Use.
We recommend you read it to learn what data we collect, for what purpose, and what your rights are.

10. Modifications to the Terms of Use

We may update these Terms of Use when necessary (e.g., due to legal changes or new regulations).
functionalities). We will notify you of relevant changes through the App or other reasonable means.
Continued use of the App after notification implies acceptance of the updated terms and conditions.
unless the law requires your express consent.

11. Limitation of liability

The App is provided “as is” and “as available”. To the extent permitted by applicable law,
We do not guarantee that the app will be error-free, uninterrupted, or meet your expectations.
particularities of glycemic or nutritional control.

ETIE CONSULTING & TECHNOLOGY S.L. will not be liable for indirect, incidental, or special damages.
or consequential damages arising from the use or inability to use the App, including errors in calculations,
food recognition, AI responses, or decisions made based on the information displayed.
Nothing in these conditions limits any inalienable rights you may have as a consumer.
to the applicable regulations.

12. Applicable legislation

These Terms of Use are governed by Spanish law. For the resolution of disputes, the
The parties submit to the courts and tribunals that correspond according to consumer regulations and
users, without prejudice to your right to go to the courts of your domicile when the law recognizes it.

Contact

For any questions regarding these Terms of Use:
tipozerodiabetes@gmail.com